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Customer Care Co-ordinator

Fawkes and Reece
Posted 16 hours ago, valid for 17 days
Location

London, Greater London EC1R 0WX

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The job involves conducting customer-focused research to personalize experiences for clients.
  • Responsibilities include addressing and resolving customer complaints effectively.
  • The role requires gathering critical customer feedback to influence the company's strategies.
  • Candidates should have at least 2 years of relevant experience in customer service or research.
  • Salary for the position is competitive and will be discussed during the interview process.

Day to day duties:

  • Conduct customer focused research to personalise experiences
  • Address and resolve customer complaints
  • Gather critical customer feedback to shape the company's strategies

If this seems like something that would interest you, please apply below or for more information contact Kirsty Cade at Fawkes and Reece London office.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.