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Customer Facing Online Banking Advisor LONDON £59k FTC 6 Months

Adecco
Posted a day ago, valid for a month
Location

London, Greater London SW1A2DX, England

Salary

£59,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The position is for a Customer Facing Online Banking Advisor in London with a salary of £59,000 per annum on a 6-month fixed-term contract.
  • This full-time role involves engaging with customers in bank branches to promote online banking and digital services.
  • Candidates should possess proven customer service skills, and while no specific experience is required, previous customer-facing roles are preferred.
  • The role requires flexibility to travel up to one hour from home, with expenses covered for travel.
  • Full training on digital and technology services will be provided, making this an excellent opportunity for tech-savvy individuals.

Customer Facing Online Banking Advisor LONDON 59k FTC 6 Months

In Branch Customer Digital Services Advisor | Banking | London | 6 Months FTC | 59k per annum - 28 days holiday + Bank Holidays + 4% Pension Contribution Pro Rata | Full time (5 days per week) in bank branch | Financial Services (Retail Banking) | Customer Services | Training / Coaching |

Our Retail Banking client is seeking highly motivated and personable customer facing Customer Advisors to engage with customers coming into the bank to promote and champion online banking and digital services available to them.

Acting as experts you will promote the bank's mobile banking apps and help customers in branches to use all of the facilities available to them online and encourage customers to use the bank's digital channels.

Your high-level Customer Service skills will be essential to your success in this role.

It is likely that within your initial 6 months, you will operate from 2 separate branches.

Full training on digital and technology services will be provided with no previous experience is required. However, if you have previously worked within a bank in a customer facing role and you are tech savvy - we would love to hear from you!

Required Essential Skills and Experience:

  • Proven solid customer service skills
  • Previous experience in a customer facing role would be ideal
  • Previous coaching / training experience highly desirable
  • Excellent communication skills
  • Flexibility to travel up to 1 hour from home (expenses paid)

Location: London Area

Working Pattern: Monday - Friday in the branch

Salary: 59k per annum (6 months pro rata)

Contract: 6 Months FTC

If this role is of interest - apply now!

6 Months FTC | 59k per annum - 28 days holiday + Bank Holidays + 4% Pension Contribution Pro Rata | Full time (5 days per week) in bank branch | Financial Services (Retail Banking) | Customer Services | Training / Coaching |

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.