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Job Title: Customer Service Representative (Temporary)
Contract Type: Temporary + 6-10 weeks Hourly Rate: £15.00 - £16.00
Location: London Bridge Working Hours: 9:00am - 5:30pm
Are you passionate about delivering excellent customer service? Do you thrive in fast-paced environments and enjoy helping others? If so, we want to hear from you!
About Us:Our client is a dedicated team that prides itself on providing top-notch service to our customers. They are currently seeking a Customer Service Representative to join our team temporarily. This role is perfect for someone who is enthusiastic, driven, and ready to make a difference in our customer interactions.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a professional and friendly manner.
- Provide accurate information regarding products, services, and promotions.
- Resolve customer complaints effectively and efficiently, ensuring a high level of customer satisfaction.
- Process orders, returns, and exchanges while maintaining accurate records.
- Collaborate with team members to improve service processes and customer experience.
- Stay updated on company policies and product knowledge to provide accurate assistance.
What We're Looking For:
- Previous experience in a customer service role is preferred but not mandatory.
- Excellent communication skills, both written and verbal.
- Strong problem-solving abilities and a commitment to providing exceptional service.
- Ability to work independently and as part of a team.
- Proficiency in using customer service software and tools (training provided if necessary).
- A positive attitude and a willingness to learn.
Why Join Us?
- Competitive hourly rate of £15.00 - £16.00 per hour.
- Gain valuable experience in a dynamic environment.
- Opportunity to work with a friendly and supportive team.
- Flexible working hours to accommodate your schedule.
- Potential for future opportunities within the company.
How to Apply:If you are ready to take on this exciting challenge, please submit your CV and a brief cover letter explaining why you would be a great fit for our team. Applications can be sent to
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
