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Customer Service Administrator

Pod Talent
Posted 5 days ago, valid for a month
Location

London, Greater London EC1R 0WX

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Pod Talent is partnering with a global luxury spirits manufacturer to find a customer service executive in West London.
  • The role offers a salary of up to £33,000 and requires experience in a similar B2B customer service position, preferably in the alcoholic beverages sector.
  • Responsibilities include managing customer queries, processing orders, and monitoring inventory while ensuring high levels of customer service.
  • The ideal candidate will possess strong numerical skills, attention to detail, and effective communication abilities.
  • This is an exciting opportunity to join a growing luxury business with recent acquisitions, working Monday through Friday in the office.

Customer Services Exec- West London- Up to £33,000Pod Talent is excited to partner with a global luxury spirits manufacturer, seeking a skilled and relationship-driven customer service administrator to join their team in West London. This company is renowned for creating high-quality spirits, working with the finest distilleries, and distributing their products across 40 global markets. With some recent exciting acquisitions, this is the perfect time to join this growing luxury business!In this role, you will be:- Upholding the highest level of customer service, managing any order-related queries, and monitoring the inbox- Processing customer orders, ensuring all documentation, including release orders, picking lists, weights, and quantities, are correct- Monitoring product inventory, creating weekly sales and stock reports- Communicating with B2B customers and 3PL partners to ensure a smooth and efficient processIdeal requirements:- Experience in a similar B2B customer service role, ideally within alcoholic beverages- Strong numerical skills and attention to detail- Great communication skills and ability to multitask-Able to be in the office Monday- Friday If this sounds like an exciting opportunity for you, apply now!

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.