Customer Service Advisor

S4 Personnel Ltd

Posted 3 days ago, valid for a month

London, Greater London W4 3EG, England

£22,000 - £26,400 per annum

Full Time

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Sonic Summary

The job title is Customer Service Advisor with a salary starting at £24,960, potentially increasing to £30,960 with bonuses.
The position is located in West London and requires working shifts from 08:00 to 19:00, Monday to Friday, totaling 40 hours per week.
Responsibilities include handling incoming calls for bookings, pricing, making outgoing calls, and managing emails for promotions, focusing on upselling and cross-selling.
Candidates must possess excellent telephone manners, strong written and verbal communication skills, and the ability to build rapport with customers.
Only applicants who meet the specified criteria and are eligible to work in the UK will be considered for this role.

Ref: 3896

Job Title: Customer Service Advisor

Salary: £24,960 with potential to earn £30,960 with bonus

Location: West London

Paying a basic of £24,960, with the opportunity to increase your earnings upto £30,000 through upselling and cross-selling.

You will be working shifts between 08.00 - 19.00 Monday to Friday, a total of 40 hours per week.

Taking incoming calls, you will deal with bookings, pricing the works to be done. You will also make outgoing calls and respond to and create emails for various seasonal promotions and events - upselling and cross-selling.

You will have an excellent telephone manner, good written and verbal communication skills, an ability to build a rapport with customers and offer a positive outlook - anticipating their needs and offer solutions.You will also build relationships with the retailers and ensure the database is updated accurately.

Please only apply if you match the above criteria.

S4 is acting as an agency for this role.

At registration stage, to confirm your identity, you will be required to bring your passport and proof of address with you. Registration takes approximately 10-15 minutes.If you are emailing your CV to us, please ensure it has your home address, telephone numbers (including your mobile) and your email address on.Thank you for taking the time to look at one of our vacancies. We look forward to receiving your CV.

Please note that only successful applicants will be contacted. S4 Personnel Ltd is only able to process applications from candidates who are currently resident and eligible to work in the UK.

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