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Customer Service Advisor

Tate
Posted 10 hours ago, valid for 4 days
Location

London, Greater London NW9, England

Salary

£13.15 per hour

Contract type

Part Time

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Sonic Summary

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  • The role involves providing excellent customer service and administrative support to help prevent homelessness and improve housing conditions in the borough.
  • Key responsibilities include assisting with housing needs assessments, managing customer documentation, and maintaining accurate records.
  • Candidates are required to have A/AS-levels or equivalent and customer service experience, along with knowledge of housing legislation and strong communication and IT skills.
  • The position offers a salary of £25,000 per year and requires a minimum of two years of relevant experience.
  • Tate is committed to promoting equal opportunities and encourages candidates to apply early as interviews will take place throughout the application period.

Role Purpose: to provide excellent customer service and administrative support. Help prevent homelessness and improve housing conditions in the borough.

Key Responsibilities:

  • Assist with housing needs assessments.
  • Manage customer documentation.
  • Maintain accurate records.
  • Provide administrative support.

Requirements:

  • A/AS-levels or equivalent.
  • Customer service experience.
  • Knowledge of housing legislation.
  • Strong communication and IT skills.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.