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Customer service representative
Customer Service Assistant

Customer Service Assistant

Burton Bolton & Rose Recruitment Services Limited

Posted 7 days ago, valid for 16 days

London, Greater London NW11 9NN, England

£28,000 - £33,600 per annum

Full Time

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Sonic Summary

A well-established organization in London NW10 is seeking a Customer Service Assistant with a salary of £36,000 plus pension benefits.
The role requires a dedicated individual to support the busy Customer Service Department.
Key responsibilities include managing customer service functions, answering calls, and tracking maintenance work.
Applicants should have relevant experience in customer service, although the specific number of years is not mentioned.
Only shortlisted candidates will be contacted regarding their application.

Customer Service Assistant

London NW10

£36,000 + Pension

This very established local organisation are currently seeking a dedicated Customer Service Assistant to join their team and provide extensive support in their busy Customer Service Department.

Some of your duties will include:

- Assisting with the day to day management of the customer service function and providing a high level of service

- Answering incoming telephone calls from customers, dealing with enquiries and recording action taken

- Setting up details of maintenance work to be completed and allocating jobs to maintenance team

- Tracking work being completed from instigation stage through to successful completion

- Maintaining customer details on computerised database system and updating when needed

- Dealing with service issues that arise and escalating cases to management team when necessary

Regrettably, we are not able to respond to job applicants who are not shortlisted. For new job alerts follow us on Twitter - @BBR_Recruitment, Instagram - BurtonBoltonRose, Facebook - Burton Bolton & Rose and LinkedIn - Burton Bolton & Rose

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