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Customer Service Assistant

Burton Bolton & Rose Recruitment Services Limited
Posted 3 days ago, valid for 8 days
Location

London, Greater London W12 9JB, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Customer Service Assistant located in London, W5, offering a salary of £34,750 along with pension and parking benefits.
  • The role requires managing a high volume of incoming telephone calls and logging details of customer inquiries.
  • Candidates should have experience in coordinating customer requests for maintenance and acting as the main point of contact throughout the process.
  • The company emphasizes training and development opportunities for its employees, making it a great place for ambitious individuals.
  • Unfortunately, only shortlisted applicants will be contacted regarding their applications.

Customer Service Assistant

London, W5

£34,750 + Pension + Parking

49927645

This is a fantastic opportunity for an ambitious Customer Service Assistant to join a successful local Company who really invests in its employees and provide excellent training and development opportunities.

Some of your duties will include:

- Managing a high volume of incoming telephone calls from customers reporting equipment failure

- Establishing nature of customers requirement and logging details of calls managed on computer system

- Coordinating and arranging customer requests for reactive and pre planned maintenance requirements

- Producing job sheets and allocating work to be completed to nominated contractors

- Acting as main point of contact for clients throughout the duration of works

- Costing work that has been completed, raising customer invoices and recording payments received

Regrettably, we are not able to respond to job applicants who are not shortlisted. For new job alerts follow us on Twitter - @BBR_Recruitment, Instagram - BurtonBoltonRose, Facebook - Burton Bolton & Rose and LinkedIn - Burton Bolton & Rose

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.