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Customer Service Officer
Southwark, London
Temporary Position
Monday - Friday
9:00am - 17:00pm (36 Hours)
16.28 Per Hour
Daniel Owen are proud to be representing a well-known company based in the Southwark, London area who are looking for a highly skilled Customer Service Officer/Administrator to join their team.
They are looking for an experienced Customer Service Officer/Administrator who is experienced in Customer Service.
- Knowledge of manual and computer record systems with an understanding of confidentiality and data protection
- Experience of working in a customer service role, working with members of the public and giving information and advice
- Experience of achieving targets and meeting deadlines
- Ability to communicate with service users in an effective, sensitive and sympathetic manner, taking into account policies and procedures and the circumstances of the customer.
- Ability to use computer systems including word processing, spreadsheets and databases for correspondence, reports and performance monitoring
- Evidence of a strong customer focus and commitment to improving customer service
The Role:
- To provide a comprehensive administrative support service to the Garages Team and the Garages Services Manager.
- To be the first point of contact to customers providing excellent customer service.
- Providing admin and telephone support.
