Leasehold Manager

Leasehold Manager
Ealing
Temporary
Full time
Join a dynamic team and take the lead in delivering exceptional property management services for a mixed-tenure portfolio of commercial and residential estates and blocks.
THE ROLE
As a Leasehold Manager, you will be the main point of contact for customers, ensuring high levels of satisfaction and compliance with leasehold management responsibilities.

• Conduct regular estate inspections and manage customer disputes, anti-social behaviour, and lease enforcement.
• Work closely with the service charge team to produce accurate and transparent service charge estimates and accounts.
• Ensure buildings and systems comply with statutory obligations and fire safety requirements.
• Develop and implement resident engagement strategies in line with regulations.
• Maintain clear and accurate records of all customer interactions.
• Collaborate with colleagues and contractors to ensure high service standards across all managed estates.
• Stay up to date with leasehold legislation and contribute to policy and procedure improvements.

THE CANDIDATE
You will have previous experience in a similar Leasehold or Property Management role, with a strong understanding of housing law and leasehold management.

• Excellent customer service skills with the ability to handle disputes and enforce lease conditions.
• Strong financial acumen to assist in managing service charge budgets and accounts.
• Ability to analyse complex data and make informed decisions.
• Proficient in IT, including Word, Excel, and report writing.
• A full UK driving licence is required.

THE CONTRACT

• Temporary - 3 months ongoing
• Full time - 35 hours weekly
• The pay range for the role is 22.30 to 24.27 per hour LTD company rate, dependant on level of experience. The PAYE equivalent is 19.01 to 20.69 per hour, inclusive of holiday.

HOW TO APPLY
To apply for this role, please email a copy of your CV to (url removed) or call (phone number removed) to discuss the role in more detail!
If the role is more suited to someone you know, we offer a 250 referral bonus for every successfully referred candidate!