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Trilingual Customer Service Representative

Language Matters
Posted 3 days ago, valid for 14 days
Location

London, Greater London NW11 9NN, England

Salary

£28,000 - £33,600 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • An exciting opportunity has opened for a trilingual speaker to join an international organization in Watford.
  • The role involves managing end-to-end order processing and responding to customer inquiries through phone and email.
  • Candidates must be fluent in English and two additional languages such as Polish, German, Dutch, or French, with previous experience in customer care or sales administration.
  • Strong communication and organizational skills are essential, along with the ability to thrive in a fast-paced environment.
  • The position offers a competitive salary, and candidates should have relevant experience in customer support or account management.

An absolutely thrilling opportunity has arisen for a bright trilingual speaker to become part of an international organisation in Watford. In this role, you will be responsible for managing the end-to-end order processing and responding to customer enquiries via phone and email.

Your responsibilities will include:

  • Managing customer orders: processing sales orders and handling invoices
  • Proactively dealing with any returns, delivery and order issues
  • Being the first point of contact for customer order queries, answering calls and emails in a timely and professional manner
  • Ensuring all client account records are kept up to date
  • Working alongside the sales team and other departments where required

About you:

The ideal candidate will be confident with strong language skills and will possess outstanding communication skills, as you will be communicating with various clients and departments within the company. This is an amazing opportunity for a professional individual to be part of a thrilling organisation, where you will have the chance to progress within the company.

Profile:

  • Required to be fluent in English and 2 of the following languages: Polish, German, Dutch, French
  • Previous experience working in customer care, sales administration, client support or account management dealing with products
  • Strong communication and organisational skills
  • Able to work well in a fast-paced environment

To apply, please send your CV in English and in Word format to Nina. languagematters is acting as an employment agency in relation to this vacancy.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.