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- Location: London
- Job Type: Full-time
Reed Marketing and Creative have partnered with a growing organisation in the professional services sector. Join a dynamic Marketing team as a CRM Data Analyst. This pivotal role offers an exciting opportunity to revolutionise the use of client relationship data, supporting the organisations rapid growth and ambitious targets. You will play a key role in the successful implementation and enhancement of their CRM systems, driving effective data management and insights that enable strategic business decisions.
Key Responsibilities:- Maximise CRM Value: Enhance the sharing and utilisation of relationship information to support profitable revenue generation.
- Data Connectivity: Design and implement data governance protocols, ensuring a cohesive client information journey across the organisation.
- CRM Enhancement: Lead Phase 2 activities of the CRM implementation to refine and optimise the system.
- Data Management: Oversee data integrity, perform data mapping, and manage data migrations to support business insights.
- Compliance and Reporting: Ensure CRM data complies with GDPR, maintain data preferences, and develop automated relationship reports using tools like Salesforce and PowerBi.
- Proven CRM Expertise: Experience with CRM systems in a professional services environment, particularly with systems like Upper Sigma (Salesforce) and Introhive.
- Data Analysis Proficiency: Demonstrable ability to use data to generate business development insights and manage information.
- System Knowledge: Familiarity with PowerBi, 3E, and other relevant systems is highly desirable.
- Influential Communicator: Ability to advocate for the importance of data management and business intelligence.
- Team Collaboration: Must be a proactive, dynamic team player with a strong sense of urgency and initiative.
- Competitive Salary
- Professional Growth: Be part of a growing team with opportunities for career advancement.
- Dynamic Work Environment: Engage in meaningful work that directly impacts the firm’s success.
- Supportive Team Culture: Collaborate with a team that values innovation and effective data use.
To apply for the Data Analyst position, please submit your CV.
