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Join our progressive and expanding organization in North West London, where we are rewriting the rules in the Data Centre and Critical Engineering space. We have created a positive culture that encourages downtime, continual training, and development for our engineering staff. If you've ever wondered what it's like to work for an employer who values innovation and personal growth, look no further!
Our client specializes in designing, building, and operating 'White Label' data centers for global clients, primarily catering to IT service providers, telecommunications companies, and financial services clients. We aim to become an integral part of our customers' businesses, supporting their expansion into new markets and locations. As a privately-owned company, we are driven by a common vision, values of fairness, integrity, and quality of service, and a commitment to global best practices.
Job Description:
As a Data Centre Shift Leader / Shift Engineer, you will play a crucial role in maintaining the uptime, availability, and reliability of our data center operations. You will oversee maintenance activities within the data center environment, ensuring they meet or exceed defined SLAs and adhere to company policies and procedures.
Main Responsibilities:
- Operate and maintain electrical, mechanical, and HVAC equipment and systems under a rigorous change management system to achieve 100% uptime availability.
- Monitor and troubleshoot all site/plant equipment support systems, including incidents, problems, changes, monitoring, escalation, notification, and resolution.
- Manage mechanical and electrical plant and systems, HVAC systems, generators, UPS, fire alarms, suppression systems, low and high voltage switching, water systems, and associated equipment.
- Utilize the capabilities of operational systems including BMS, PMS, and CMS.
- Coordinate sub-contracted resources as needed to deliver safe and quality service.
- Manage and coordinate all planned preventative maintenance (PPM) scheduled activities.
- Engineering Apprenticeship or equivalent.
- X forces Engineering Qualification and experience.
- High-Pressure Precision Engineering experience.
- HND in electrical or mechanical engineering or equivalent (desirable).
- Critical Environment / Data Centre background (desirable).
- Professional electrical or mechanical certification (National Craft Certificate, Registered Electrical/Mechanical Contractor, or equivalent).
- Experience in troubleshooting/repair of low & medium voltage electrical systems.
- Experience in troubleshooting/repair of mechanical/HVAC systems.
- Knowledge and ability to apply safe electrical practices according to guidelines/regulations.
- Aptitude for troubleshooting and problem-solving complex issues through Root Cause Analysis (RCA).
- Detailed understanding of Change Management processes and procedures.
- Ability to follow procedures, system documentation, and track issues through appropriate entries into a Service Desk Ticketing system.
- Demonstrated good judgment and instincts in decision-making.
- Capable of actively engaging and working collaboratively with other support teams to resolve problems.
- Knowledge of BMS systems and good understanding of PPM/CAFM systems.
