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Estate Manager - London SW15

PMR
Posted 8 hours ago, valid for 9 days
Location

London, Greater London SW18 4DJ, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position requires overseeing a team of 10 staff, including performance appraisals and training opportunities to enhance team effectiveness.
  • Candidates should have at least 5 years of experience in estate management or a similar field, with a strong focus on leadership and team management.
  • The role involves ensuring the maintenance of the estate, maximizing rental income, and managing repairs while enforcing lease terms.
  • Effective communication with leaseholders and residents is essential, as well as managing contractor compliance and procurement processes.
  • The salary for this role is competitive, reflecting the responsibilities and required expertise.

Key Responsibilities

1. Leadership and Staff Management * Oversee a team of 10 staff including Estate Office personnel, porters and gardeners. * Conduct staff performance appraisals, set objectives and identify training opportunities to enhance team effectiveness. * Ensure smooth day-to-day operations and maintain a positive working environment.

2. Estate Maintenance and Operations * Supervise the overall upkeep of the estate ensuring all buildings and communal areas are well-maintained and clean. * Maximise rental income from storage facilities and garages. * Ensure the safe and efficient operation of all equipment and systems on-site. * Manage minor repairs and coordinate with approved contractors for more significant work. * Enforce lease terms and estate regulations addressing minor breaches and escalating major issues to the Managing Agent.

3. Leaseholder / Resident Relations * Serve as the primary point of contact for leaseholders / residents on operational matters. * Facilitate effective communication with leaseholders/residents regarding estate updates and daily operations. * Collect and act upon feedback from leaseholders/residents ensuring a high standard of service.

4. Contractor and Supplier Management * Act as the Client Representative with the Contract Administrator in ensuring that Contractors comply with the works contract, estate policies and health and safety standards. * Collaborate with the Managing Agent and Board to monitor contract performance and manage budgets.

5. Budgeting and Procurement * Develop and manage the annual maintenance schedule and budget for communal areas and gardens in partnership with the Managing Agent and Board. * Administer procurement processes ensuring three competitive quotes for works exceeding £2,000 and maintaining accurate records. * Monitor stock levels and maintain essential supplies for smooth estate operations.

Personal Qualities and Skills * Strong leadership and team management capabilities. * Excellent organisational and problem-solving skills. * Proficiency in budget management and procurement processes with strong focus on demonstrating value for money. * Excellent communication and interpersonal skills to liaise with leaseholders/ residents, staff, contractors, and external stakeholders. * In-depth knowledge of Health & Safety regulations and practices.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.