Night Duty Manager

We are seeking a dedicated and proactive Night Duty Manager to oversee the smooth and efficient operation of a prestigious residential development during night hours. This role is ideal for an individual who thrives in a dynamic, fast-paced environment and is committed to ensuring the safety, security, and comfort of all residents.

Hours: 4 on 4 off, 7pm to 7am

Key Responsibilities:

• Security & Safety: Monitor the security of the building and grounds, conduct regular patrols, and ensure compliance with all safety protocols.
• Resident Support: Provide assistance to residents, address inquiries, resolve issues, and handle any emergencies that may arise.
• Operational Oversight: Ensure common areas are properly maintained, and coordinate any maintenance issues or repairs that need attention during the night.
• Emergency Response: Respond promptly and effectively to emergency situations, coordinating with external emergency services if necessary.
• Reporting: Complete shift handovers and document any incidents, issues, or maintenance requests for follow-up.
• Collaboration: Work alongside the daytime management team to ensure smooth communication and continuity between shifts.

Requirements:

• Proven experience in a supervisory or managerial role, ideally in property management, hospitality, or security.
• Strong problem-solving abilities, with the ability to manage complex situations calmly and effectively.
• Excellent communication skills, with a professional approach to dealing with residents and colleagues.
• Highly organized with a keen attention to detail.
• Ability to work independently and handle multiple tasks simultaneously.
• Flexibility to work night shifts, weekends, and public holidays as needed.
• Knowledge of emergency procedures and health & safety regulations.
• Previous experience in a residential or high-end property environment is a plus.

If you are a responsible and proactive individual who is passionate about delivering exceptional service and ensuring the safety of residents, we would love to hear from you.

Jackson Sims Recruitment, specialists in Real Estate, covering Block & Estate Management, Property Management (AST), Build to Rent (BTR), Facilities Management, Concierge, PBSA and Financial & Accounting Services, operating in London and throughout the UK. Should you be a candidate or client working in Real Estate, we have a multitude of recruitment services that can be tailored to you.