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Fully Remote Document Production Opportunity!
We have an exciting opportunity to join a highly reputable law firm interational law firm. The role boasts the opportunity to work on a fully remote basis and develop your professional career.
About the Role
- Responsible for accurate and timely document preparation according to established templates, brand guidelines and production best practices.* To serve as a key client interface for CMS's Document Centre services.* Keen to be flexible and in possession of excellent MS Office skills.* Consistently deliver high quality services on time, with a focus on responsiveness, client satisfaction, effective client communication and client service orientation.* At least 3 years' experience working within the document production field.* Excellent communicator and be able to build effective client relationships based on trust, flexibility and a professional approach and be able to deal confidently with clients.* Develop and maintain relationships with team and key stakeholders.* Ongoing personal development both soft and hard skill, plan for development where needed.* Cover for workflow. Consistently deliver high quality services on time, with a focus on responsiveness, client satisfaction, effective client communication and client service orientation.* Liaise effectively with Document Centre Manager as required.* Reports to: Shift Team Lead* Hours of work: 14:00 - 22:00* Location: Homeworker
About You
- Excellent MS Office skills, including Word, PowerPoint and Excel.* Must have the ability to multi-task and oversee multiple projects at any given time, as well as perform accurately under time pressures and constraints. * Must show initiative and good judgment and be able to work independently. * Must have the ability to concentrate in an environment of multiple demands and distractions.* Maintains exemplary attention to detail and a personal commitment to consistently producing high quality work.* Must be able to maintain confidential information and work in a fast-paced, dynamic and creative environment.* Must engender a culture of professionalism, superior customer service, and accountability within the team.* Able to work effectively with colleagues of all levels in an organisation.* Seeks and responds positively to all forms of feedback (client/line manager/appraisal); learning from experience.* Strongly self-motivated; always adopts a 'can do' approach; takes pride in work and the larger organisation.* Demonstrates high level of personal and professional integrity.* Develop an in-depth knowledge firm's branding guidelines. * Motivation to continually improve core software-skills, to meet and accommodate the client's changing requirements.* Excellent accuracy and close attention to detail and adhering to the companies best practice.* Approachable, work well as a team and share best practice. The ability to work closely with clients of all levels, accept criticism, still smile and have a matter-of-fact approach.* Flexible and adaptable - happy to change shifts/work overtime as required and willing to take on new challenges as they arise.* Positive with a can do attitude, willing to problems solve where needed.* Dependable and willing to go the extra mile where needed.* Self-motivated to ensure skills and technology familiarity and kept up to date.* At least 3 years' previous document production experience in a professional service environment. * Prior experience in a legal production environment with workflow management is an advantage.* Excellent working knowledge of document production practices and technologies.* Advanced technical knowledge.
