Events & Membership Officer

Do you have extensive event management experience and looking for a role that offers plenty of variety?

We're partnering with a TheChartered Institute of Loss Adjusters (CILA), a globally recognised professional body dedicated to upholding excellence in the loss adjusting profession.

As CILA embark on an exciting period of transformation, this new role will be instrumental in enhancing the membership experience and delivering top-tier events.

As Events & Membership Officer, you will be responsible for the delivery of CILA's suite of member-centric events. A blend of virtual seminars and larger flagship in-person events (incl. an annual conference, dinner, and graduations day).

When you aren't coordinating events (60%) you will be wearing your membership engagement hat (40%) as the main point of contact for queries, managing their inbox, updating CRM and providing excellent member-care.

Hybrid: 3 days office based and 2 days from home (and post 3m. probation rising to 3 days from home)Location: 18th Floor, 100 Bishopsgate, London, EC2N 4AGSalary: £30,000 - £35,000Hours: Full-time, 35 hours per week, Monday to FridayContract: Permanent

CILA is a small not for profit, with just 5 staff, so you can look forward to working with autonomy and in a truly collaborative, inclusive and relatively non-hierarchical working culture. You will have the opportunity to shape this new role, contributing to the evolution of both systems and process.

You can look forward to working with colleagues who are warm, friendly and sociable. Keen to empower you to develop and grow both your skills and experience.

This role involves occasional UK travel, as well as a need to work outside core hours when required for events.

What you can expect:

• Competitive salary (£30,000 - £35,000)
• Hybrid working with flexible hours
• Company pension scheme
• Employee bonus scheme (upon successful completion of probation)
• Private healthcare benefit
• 25 days annual leave plus bank holidays
• Season ticket loan

If you have extensive events-coordination experience and a willingness to provide excellent membership engagement and administration we would love to hear from you asap.

Please note there is no cover letter required.

Interviews: W/C 10th March 2025

Start Date: ASAP (March/April)

Charity People are committed to providing equal opportunities and welcome candidates from diverse backgrounds. If you require any assistance or adjustments during the application process, please don't hesitate to reach out.