Sales Assistant

Sales Assistant/Administrator

West End, London

Salary - £30,000 plus commission

Cobalt have partnered with a leading Property Development and Investment company in the heart of London. Based in Marylebone 5 days per week directly supporting the Managing Director. The company are offering a competitive salary up to £30k and an incentive based commission structure.

Role Overview:

The Sales Assistant/Administrator will work closely with the Managing Director and play a pivotal role in the sales progression process, assisting to ensure a smooth and efficient journey from start to completion of transactions the Managing Director is working on. From managing client information using the CRM system to organising property photography/floorplans and preparing key documents, your contribution will be vital.

Key Responsibilities:

• Sales Progression - assist in managing the sales progression process, liaising with solicitors, agents, brokers and buyers and sellers when necessary to ensure timely exchange and completion of sales.
• Listing Management - coordinate property listings on various online platforms, ensuring accurate and compelling property descriptions, high-quality images, and up-to-date information.
• Client Communication - assist the Managing director in promptly responding to property enquiries raised by clients, providing updates on property sales and offering exceptional customer service throughout the sales process.
• Sales Documentation - prepare and review sales-related documentation, including offer letters, heads of terms, sales memorandums and sales letters, ensuring accuracy and adherence to legal requirements.
• Database Management and Record Keeping - maintain and update the company's CRM system with accurate and current information relating to property sales, clients and leads; maintain organised internal records of requirements, instructions and ongoing sales, where necessary.
• Marketing Support - assist in coordinating marketing activities, including ordering advertising boards, property brochures, mailers and online campaigns to promote properties and attract new business.
• Viewing Coordination: assist in the scheduling of property viewings.
• General Administrative Support - provide overall administrative support to the Managing Director in relation to potential and/or ongoing transactions and ensure that Anti-Money Laundering regulations are complied with.

Required Skills & Experience:

• Proven experience as a Sales Administrator/Sales Progressor/Sales Coordinator or in a similar role within the property sector, preferably within development and investment and/or land sales.
• Strong understanding of the UK property sales process, including knowledge of AML compliance.
• Excellent communication and interpersonal skills, with the ability to build relationships and manage expectations. Highly organized with strong attention to detail and the ability to manage multiple transactions simultaneously.
• Experience with property CRM systems.
• Ability to work under pressure and meet deadlines.
• Proficient in Outlook, Word and Excel.

Qualifications:

• Previous experience in a property development, investment or estate agency environment.
• Knowledge of the property sales process and AML compliance.
• A relevant professional qualification in real estate or property management is desirable.