Senior Technician

Your new companyYour new job working as a Senior Technician, will be working for an innovative and growing Independent Global Lloyd's Brokers who have been established for over 100 years. With offices based in the UK, USA and worldwide, your new Brokers pride themselves on understanding the importance of being client-focused and are growing in all areas, they have recently been named an employer of choice. Due to substantial growth within their Operations team a permanent position for a Senior Technician has arisen. Your new roleYour new job working as a Senior Technician means you will provide support to management and training to team members where required. Assisting with the production and analysis of daily / weekly and monthly reports relating to KPI's within the team. This role will include working within the Operations team as a back-end Technician to complete all post bind activities for the broking team by ensuring efficient processes and practices are in place and assist with the production and analysis of daily/weekly/monthly reports relating to KPI's.This role will involve ensuring high professional standards and continual improvements in service delivery, producing debit/credit notes and bureau submissions. Duties will also include checking formal documents (e.g., BIDs, Certificates, Endorsements, MRCs, Policies) for accuracy before processing and issuing to clients and markets, processing transactions via the internal processing system and handling and resolving client queries. Additionally, you will need to keep statistical information up to date and ensure the filing system is always current, provide support to management and train team members, and work as part of a training team to test and implement new system enhancements.What you'll need to succeedYour previous experience working as a Technician dealing with the back end processing, IMR and Exchanging will contribute to your success. You will be technically astute, highly literate with excellent planning, time management and organisation skills alongside your drive and motivation will allow you to adapt well into a diverse and growing team.PLEASE ONLY APPLY IF YOU HAVE EXPERIENCE WORKING AS A BACK-END TECHNICIAN, PREMIUM PROCESSING AND UPLOADING TO IMR/XCHANGING, EXPERIENCE IN CHECKING OF MRC SLIPS ETC. IDEALLY YOU WILL HAVE EXPERIENCE OF OVERSEEING JUNIOR TECHNICIAN. THIS JOB E WILL INCLUDE TEAM LEADING/OVERSEEING JUNIOR TECHNICIANSWhat you'll get in returnFlexible working options available.Hybrid working from home and coming into the office 1 day a week You'll be offered a competitive salary of up to £46,000 on an annual basis depending on experience plus the opportunity top work from home coming into the City,You'll receive support from both directors your colleagues and management. You'll enjoy working as part of a growing Lloyds broker with a friendly team and the unique vision to develop long term client needs. What you need to do nowWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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