Junior Trading Operations Analyst

Since launching in 1989, CMC Markets (CMC) has become one of the world's leading online financial trading businesses. CMC is listed on the London Stock Exchange and serves retail and institutional clients through regulated offices and branches in 13 countries.

ROLE AND RESPONSIBILITIES

To provide support to all aspects CMC’s trading operations, Customer and Hedge, including:

• Administration and post trade support in relation to MetaTrader connectivity and trading activity.
• Regulatory transaction report submission and resolution of validation errors.
• 2nd Tier Resolution of Customer queries and Complaints, Escalation of Complaint if appropriate.
• Monitoring of Financing and Cost of Carry Rates charged to Customers.
• Ensure Customer facing and internal systems are functioning as designed.
• Verification and authorisation of payments out, and support of nostro reconciliation process.
• Liaise with IT during development and testing of new systems.
• Design and implementation of workflow and procedures for Business Operations.
• Maintenance of Product list and related reference data.
• Maintain personal/professional development to meet the changing demands of the role, including all relevant regulatory and legislative training
• When dealing with all customers, clients or colleagues ensure that we provide a clear, fair and consistent high quality service that presents a professional and positive image of CMC Markets
• Take all reasonable steps to ensure appropriate confidentiality
• Undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this role

KEY SKILLS AND EXPERIENCE

• IT competent, particularly MS Office.
• Methodical and thorough approach to tasks, able to work to deadlines.
• Ability to work independently and within a team environment.
• Confident communicator.
• Numerate.
• Working knowledge of Reuters/Bloomberg.
• Knowledge of Corporate Actions.
• Working knowledge of financial markets and related products.
• Experience within Financial sector.

CMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.