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This role is ideal for individuals with a proven track record in account management or sales, particularly within the food or FMCG industries. We're looking for professionals who excel in building and maintaining strong client relationships and understanding client needs. If you have experience navigating fast-paced, dynamic environments and a keen understanding of the food or FMCG sectors, this could be the perfect opportunity for you to take your career to the next level
Job Overview
Responsible for ensuring sales and profitability are maximized on by capturing customers' orders, driving sales promotion activity, investigating the winning customers full product requirements and developing relationships with customers to ensure total customer satisfaction and trust. Reports to the office sales person will report to the Depot Manager or sales manager/ Director.
Duties
* Attend shift at contracted start time ensuring all company health and safety, due diligence and procedures are adhered to at all times - Reporting any issues to line manager.
* Plan days call list activity by utilising tools available, product purchased and previous investigation completed.
* Speak to customers logging sales orders, prices quoted, issues/complaints raised on the CRM system provided maximizing on time and opportunities.
* Communicate effectively with sales manager/ director issues if any and operational team any requirements
* Use sales reports to investigate opportunities and losses.
* Communicate effectively with sales manager/ director and/or with the relevant field sales person regarding existing customers in order to define combined strategies to explore the full potential of each account.
* Explore leads and, if pertinent, pass them on to the sales manager/ director and/or to the field sales force.
* Assist with marketing as planned by the Sales Manager
* Training requirements to be kept up to date in accordance with company requirements.
* Assist other departments including Technical Manager where required to support the development of the business
Skills:
o Customer base with the channels above
o Knowledge of local areas
o Customer base within the food service sector
o Drive and determination
o Willingness to succeed
o Financially motived
(INDPERM)
