AV VC Desktop Support Engineer - My client are growing their service / support offering and now seek a new member of the team to offer support to their clients and field service engineers. You will be presently either an AV VC Service Engineer or On Site AV VC Support Technician that is now looking for a more office based lifestyle. If you have previous experience working as a desktop support engineer and want to continue in this role that would be excellent. Due to the nature of the role you will need to have a thorough background of solving issues / problems involved with integrated AV / VC solutions. Experience with IT networks would be of great advantage. Due to the nature of the role you will need to have an excellent telephone manner and be able to diagnose and ideally fix technical issues remotely. If this is not possible then tickets need to be escalated to the field service team to fix. Above a cool calm individual with a good diagnostic head would be best suited who knows when issues needed to escalated. If this is the type of role you now see yourself in and you have the right audiovisual background then please send me your CV ASAP.
NO SPONSORSHIP IS ON OFFER YOU MUST BE IN THE UK / COMING TO THE UK TO BE CONSIDERED OR HAVE THE APPROPRIATE WORKING VISA
AV AUDIOVISUAL AUDIO-VISUAL A/V AUDIO/VISUAL VC VIDEOCONFERENCE SUPPORT SERVICE DESKTOP ENGINEER ANALYST 1ST LINE CISCO POLY NETWORK IT DIGITAL CRESTON AMX SWITCHING REMOTE DIAGNOSTIC EXTRON ZOOM HUDDLE CONFERENCE STARLEAF BLUEJEANS OXFORDSHIRE
Back to searchAV VC Desktop Support Engineer
Creative Personnel
Posted 17 hours ago, valid for 24 days
London, Greater London SW1A2DX, England
£45,000 - £55,000 per annum
Full Time
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Sonic Summary
- The AV VC Desktop Support Engineer position is for a client expanding their service and support team, seeking someone to assist clients and field service engineers.
- Candidates should have experience as an AV VC Service Engineer or On-Site AV VC Support Technician, and a desktop support engineering background is preferred.
- The role requires strong problem-solving skills in integrated AV/VC solutions and familiarity with IT networks is advantageous.
- Excellent communication skills are essential for diagnosing and addressing technical issues remotely, with the ability to escalate when necessary.
- The position offers a salary of £35,000 to £45,000 and requires at least 3 years of relevant experience.
