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Ict help desk manager
Service Desk Operator

Service Desk Operator

Burton Bolton & Rose Recruitment Services Limited

Posted 10 hours ago, valid for 24 days

London, Greater London EC1R 0WX

Full Time

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Sonic Summary

The Service Desk Operator position in London, NW9 offers a salary of £30,000 along with benefits such as pension, private medical insurance, and parking.
The role requires strong telephone and organizational skills, with no two days being the same.
Key responsibilities include handling incoming calls and emails, coordinating repairs, setting up jobs in the computer system, and liaising with clients post-service.
Candidates should have relevant experience in a helpdesk environment, although the specific number of years is not mentioned.
Applicants are advised that only shortlisted candidates will be contacted regarding their applications.

Service Desk Operator

London, NW9

£30,000 + Pension + Private Medical Insurance + Parking

If telephone work and organisation are two of your main skills then this role for a Service Desk Operator is right for you, no two days will be the same in this job.

Some of your duties will include:

- Working on busy helpdesk and handling incoming calls and email from clients

- Co-ordinating repairs and maintenance support on behalf of clients when needed

- Setting up new jobs to be completed on computer system and preparing job sheets

- Allocating work to be completed to external team of maintenance engineers

- Tracking jobs being completed from instigation point through to completion

- Liaising with clients after job has been completed to ensure they are happy with service

Regrettably, we are not able to respond to job applicants who are not shortlisted. For new job alerts follow us on Twitter - @BBR_Recruitment, Instagram - BurtonBoltonRose, Facebook - Burton Bolton & Rose and LinkedIn - Burton Bolton & Rose

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