Billing Administrator
8month FTC
28,000 to 32,000
Company: Our client are a leading European intellectual property firm, advising some of the world's most innovative and successful companies. Together, we help to improve lives by supporting innovation.
What you will be doing:
You will provide a first-class billing service in a busy environment. As an essential member of the billing team, you will work closely with other team members and fee earners. The team process a high volume of invoices (approximately 4000 per month), while also dealing with fee earner and client queries. The majority of these tasks are deadline driven, therefore it is important to be able to work under pressure.
Responsibilities:
- Dealing with workflow issues within the Aderant system
- Comparing fee earner dashboard / fee earner task list and billing list to find discrepancies
- Dealing with queries from fee earners and partners in a professional and timely manner, escalating to the manager where appropriate
- Raising support tickets with Aderant and keeping on top of these tickets
- Checking prebill audit reports for discrepancies
- Passing any issues to the billing team in a timely manner
- Providing cover for and assistance to other members of the billing team as required
- Any other administrative or general tasks within the finance department as required
Skills and experience required:
- Knowledge of using the Billing and Entity Manager modules is beneficial
- Someone who has worked in a similar role for 6 months or more.
- Prior experience of using Aderant is preferable
- Knowledge of Microsoft; Excel and Word
- Ability to multi-task