- Serving as the main contact for incoming business calls, delivering professional service
- Welcoming and assisting candidates during on-site registrations, ensuring a smooth experience
- Screening CVs to identify suitable candidates for further consideration
- Conducting initial phone screenings to assess candidate qualifications and fit
- Handling a high volume of candidate registrations, scheduling both on-site and video interviews
- Maintaining regular communication with candidates to ensure engagement and satisfaction
- Supporting consultants by sourcing candidates through job boards and other methods
- Creating, managing, and updating job postings to attract qualified candidates
- Building and maintaining relationships with key partners
- Formatting CVs to meet company standards
- Overseeing reference checks and preparing employment confirmation letters
- Ensuring compliance with company standards, including MS Office assessments and right-to-work checks
- Maintaining and updating the CRM system with accurate data entry and document uploads
- Maintaining a clean, organised, and welcoming office, especially during on-site candidate registrations
- Managing and ordering office supplies to support smooth operations
- Supporting a positive workplace culture through social initiatives and events
- Assisting with payroll operations, including weekly candidate pay runs when needed
- Advanced MS Office experience
- Minimum of 1-2 years of customer facing experience
- This role is based in the office five days a week to ensure consistent onsite support to the team
- Ability to anticipate the needs of the consultants but also able to have hard conversations
- Ability to work with urgency and manage pressure
- Have excellent prioritization skills
- Excellent written and verbal communications
- Ability to collaborate and muck in when needed
- Quarterly discretionary bonus
- 25 days annual leave increasing by 1 each year
- Private Health and Travel insurance
- £50 toward gym membership
- Annual Season Ticket Loan
- Annual Reward weekend
- Weekly drinks in the office