Community Host - London
Location: London
Salary: £30,000 + Commission
Job Type: Full-time, Permanent
Hours: Monday - Friday 8am - 5pm
Are you a people-person with a passion for creating unforgettable experiences? Do you thrive in a vibrant, fast-paced environment where no two days are the same? If so, this is the perfect opportunity for you!
About the CompanyOur client is a fast-growing, innovative workspace provider redefining the future of work. They create beautifully designed, collaborative spaces where individuals and businesses can connect, grow, and thrive. With an exciting expansion underway-including new locations launched in Amsterdam and Berlin just this week-this is a fantastic time to join their journey!
The Role: Community HostAs a Community Host, you'll be the beating heart of the space, ensuring that members have an exceptional experience from the moment they walk through the door. From providing a warm welcome to managing events and supporting day-to-day operations, you'll play a key role in building a vibrant, engaged community.
Key Responsibilities:- Be the first point of contact, ensuring a warm and welcoming environment for all members & guests
- Build and maintain strong relationships, fostering a collaborative and engaged community
- Organise and promote exciting events to enhance the member experience
- Handle enquiries, manage member support tickets, and oversee front-desk operations
- Ensure smooth day-to-day operations, including stock control and mail distribution
- Work closely with the Community Manager to drive retention and engagement
- 2+ years' experience in hospitality, customer service, retail, or a similar role
- A natural people-person with excellent communication skills
- Highly organised, proactive, and thrives in a fast-paced environment
- Passionate about creating outstanding customer experiences
- Fluency in English (written & spoken)
- Work in a beautifully designed, inspiring workspace
- Join a rapidly growing, forward-thinking company with career progression opportunities
- Competitive salary + generous commission structure
- Be part of an exciting, dynamic team shaping the future of work
If you're ready to take on a role where you can truly make an impact, we'd love to hear from you!
Apply today!