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Customer Success Manager (Mechanical Eng / SaaS)

Ernest Gordon Recruitment Limited
Posted 12 hours ago, valid for 22 days
Location

London, Greater London W6 9PE, England

Salary

£50000 - £60000/annum (OTE £80,000 - £90,000) + Hybrid

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Contract type

Full Time

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Sonic Summary

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  • The position is for a Customer Success Manager in Hammersmith, with a salary range of £50,000 - £60,000 and an on-target earnings potential of £80,000 - £90,000.
  • Candidates should have a degree in Mechanical Engineering or a related field, along with experience in a similar role or as an Account Manager.
  • The company specializes in Additive Manufacturing and has partnerships with major brands like Volvo, HP, and L'Oreal.
  • Responsibilities include customer retention, upselling, providing technical support, and developing client relationships.
  • The role offers a hybrid working model, private healthcare, training opportunities, and a chance for progression within a rapidly growing company.

Customer Success Manager (Mechanical Eng / SaaS)

50,000 - 60,000 (OTE 80,000 - 90,000) + Hybrid + Private Healthcare + Training + Progression + Company Benefits

Hammersmith

Are you a Customer Success Manager or similar with a degree in Mechanical Engineering or similar looking to join a well-established Additive Manufacturing company with a multi-million pound turnover, who have seen continual growing over the last 10 years?

Do you want to work for a company who are opening new offices across the UK and work with some of the biggest brands such as Volvo, HP and L'Oreal?

This company, established in 2014 have seen exponential growth across the automated manufacturing sector, working with some of the biggest brands across 25 countries and offices across 5 countries. They provide solutions to a range of industries including Automotive, Aerospace and Consumer Goods and are now looking to add an Account Manager to their team in Hammersmith.

In this role you will be focused on customer retention and upselling, you will provide technical support to clients, advising on best practice usage, as well as developing customer relationships. You will utilize your technical knowledge to drive growth and have a real impact on business growth and development.

This role would suit an Account Manager or similar from a SaaS background looking to join a market-leading company with excellent growth projections, where you will play a key role in the business success, and benefit from bonuses, a hybrid working model and more.

The Role:

  • Focus on customer retention and upselling.
  • Advise on best practice usage.
  • Develop client relationships.

The Person:

  • Account Manager or similar.
  • Background in SaaS.
  • Commutable to Hammersmith (Mon - Thurs in office / Friday WFH)

Reference: BBBH17807A

Keywords: London, Notting Hill, Hammersmith, Kensington, IT, Account Manager, Customer Success Manager, Office, Commercial, Technical, Engineering, Computer Science, Software, Hardware, SaaS, Manufacturing, Additive

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

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