Home
London
CX Engineer

CX Engineer

Mexa Solutions LTD

Posted 12 hours ago, valid for 23 days

London, Greater London EC1R 0WX

£40,000 - £48,000 per annum

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

CX Engineer position available for a global AI and Cloud provider, requiring a strong background in Contact Centre technology, specifically NICE CX One.
The role is fully remote within the UK and involves designing and developing NICE CX One solutions for external customers.
Candidates should have experience in call centre application development, including skills in Python, Java, JSON, or C#, as well as IVR, web, or chatbot development.
The salary for this position ranges from £48,000 to £55,000, with opportunities for career development due to significant investment and growth in the organization.
Applicants must possess solid knowledge of NICE technologies and relevant experience in the field.

CX Engineer required for a global AI & Cloud based provider. With a background in Contact Centre technology, including NICE CX One, within application development.

This role is Fully Remote / WFH within the UK.

THE ROLE:

Working in a globally renowned AI Contact Centre Practice, you will be designing and developing NICE CX One solutions for external customers. Building IVR, web and chatbots, you will be spearheading application development of contact centre systems for global customers.

This organisation builds, implements and supports voice, call centre and AI solutions globally, across sectors including Finance, Retail and the Public Sector.

They have seen significant investment and growth in recent months, and this continues it will open up further career development opportunities for you.

REQUIRED:

For this CX Engineer role, you must have:

- strong background in call centre app dev,

- skills in either Python, Java, JSON or C#.

- IVR, web or chatbot development.

- solid NICE knowledge.

SALARY:

£48-55k Basic

For more information, please apply or contact Simon Bath on 07718_655_017 or simon . bath @ mexasolutions . com.

Apply now in a few quick clicks