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Day Concierge

Day Concierge

PMR

Posted 2 days ago, valid for 24 days

London, Greater London SW18 4DJ, England

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

We are seeking a professional Day Concierge for a luxury residential block in Marylebone.
The salary starts at £26,500 and increases to £28,071 after a successful 3-month probation period.
Candidates should be prepared to work a 4 on 4 off rota from 7 am to 7 pm.
The role involves providing a safe environment and high-quality service while managing front of house operations and assisting residents and visitors.
Previous experience in a similar role is preferred to ensure effective communication and service delivery.

We are looking to hire a professional Day Concierge to work on a luxury residential block based in Marylebone.

Salary: £26,500 uplifting to £28,071on completion of a successful probation period of 3 months

Rota: 4on 4off, 7am to 7pm

The successful candidate will provide a safe residential environment, high level of intuitive service and customer care combined with personalised communication/interaction with all stakeholders all in line with the agreed service standards and procedures.

Concierge Duties:

Manage all aspects of front of house concierge office.
Assisting residents, contractors, and visitors when and where required.
CCTV monitoring.
Routine Patrols of the development.
Electric meter and water reading for residents.
Keeping a diary of all works and visits.
Reporting Faults and Defects through appropriate channels.
Answer telephone calls and emails and logging of messages.
Signing in and out visitors and contractors.
Receiving parcels and letters on behalf of residents then programming them on a parcel data base system before putting them on shelf for collection.
Key Holding and management, programming fob keys and car remote control fobs for contractors and residents.
Handing out keys and access fob to cleaners, residents and contractors as required.
Able to give a clear and concise handover at the end of the shift.

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