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Residential Day Concierge - East London - £30k - 4 days on, 4 days offA fantastic property management company are looking for a Day Concierge to join their private residential development in East London.The building is a prestigious development in an exclusive location, offering high-tech, state-of-the-art and fully serviced facilities and living.You will be providing immaculate 5* star service, working within a wider Concierge team to ensure a seamless and efficient experience for all residents and their visitors.Duties and Responsibilities: * Meeting and greeting Residents and Visitors* Efficiently managing the lobby and communal areas, including general inspection and assuring tidiness throughout* Answering all incoming emails to the site email address and efficiently following up * Complete every resident's request promptly and efficiently* Provide personalised interaction with all key stakeholders* Conduct daily patrols, following up with reports and recording anything of concern* Pro-actively dealing with issues which may arise from residents or the building itself* Support a smooth move-in and move-out for all residents* Performing health & safety checks and conducting visual inspections of the site* Liaising with the housekeeping and maintenance team regarding any issuesYour Experience:* Previous experience as a residential concierge or in a front of house /Customer facing role.* Strong communication skills & great attention to detail. * Ability to work under pressure* An understanding of technology and systems
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