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Delivery Manager - London with 2 days onsite - up to 67k base with amazing benefits - this is an initial 12 month Fixed Term Contract.
Focus of role is around managing the process involving Integration & Software Development
We are working with a leading organisation in the Higher Education Sector.
This is a fantastic role for a professional Delivery Manager with expertise in integration and software development to work alongside high-performing teams, managing end-to-end delivery of integration solutions and delivering improvements to legacy systems. They are embarking on a 3 year programme of improvements so this role will play a key role in shaping this area.
What is the role?
As Delivery Manager, you will oversee the seamless integration of systems across project teams and drive continuous improvement within the organisation's IT services. You will need to have a keen eye on stakeholder management, prioritising multiple workstreams, and ensuring robust communication and collaboration across departments. You will work closely with a number of project managers and technical teams, ensuring effective delivery of critical solutions and maintain a key focus on progress to meet organisation wide priorities.
- Delivery of seamless integration of systems.
- Stakeholder Management and Engagement.
- Building strong, transparent relationships, gathering requirements, setting expectations, and providing regular updates on progress.
- Proactively manage stakeholder needs to align service delivery with organisational goals.
- Workstream Prioritisation & Planning: Oversee concurrent project and operational task planning, balancing resources to adapt to changing priorities, manage team capacity, and prevent bottlenecks.
- Service Desk Management ensure efficient service desk ticket logging, prioritization, and resolution aligned with business needs, focusing on backlog reduction and response time improvements.
- Data-Driven Reporting performance tracking and reporting of KPIs, risks, and insights.
- Drive operational process Improvements, collaborating with IT to integrate best practices.
What are we looking for?
We are looking for someone with a can-do attitude, who likes to roll up their sleeves and get things done. Ideally you will have most of the following areas
- Significant experience in a Delivery Manager or similar role within an enterprise level IT environment.
- Demonstrable experience of managing a wide range of stakeholders with strong communication skills who is able to clearly articulate technical details to non-technical audiences.
- Knowledge of service management frameworks (ITIL) and integration platforms (preference for Boomi).
- Proficiency in service desk tools (for example Jira, ServiceNow) and project management tools (for example MS Project but others will be considered).
- Ability to manage escalating priorities and when required be robust with expectations setting.
A full and impressive benefits package is available for this role including 30+ days annual leave and a very strong pension scheme.
This is a great role for an experienced delivery manager with potential for long term scope. Please reach out with your CV to register interest ASAP.
