Director of Digital & IT

MLC Executive are privileged to be partnering with Change Grow Live (CGL) in the appointment of their new Director of Digital and IT.

Established in 1977, CGL is one of the largest charities in the UK, supporting more than 200,000 individuals each year whose lives have been held back by a range of social issues and concerns, including substance misuse and other forms of addiction, homelessness, poverty, unemployment, domestic abuse, mental health issues and offending.

The charity is undergoing significant organisational modernisation and transformational activities and their offering in the digital space is critical to CGL remaining at the forefront of supporting vulnerable people.

You will be a leader for digital transformation, ensuring innovation and adoption of emerging technologies. In addition, you’ll provide expert advice to the senior leadership team and the Board on digital trends and technological advancements, including the evolving use of artificial intelligence and automation to improve service delivery and the quality of care.

Main responsibilities of the role:

• Leadership of CGL’s digital and technology teams, developing effective workforce strategies and creative, collaborative and inclusive ways of working that achieve high performance across the service.
• Shape the strategic development of CGL’s digital and technology ambitions and aspirations, to improve outcomes for staff, volunteers and service users.
• In partnership with the rest of the senior leadership team, ensure the smooth rollout of the new organisational-wide strategy, to deliver continued growth and excellent support to those in need.
• Continued management and development of the CGL in-house software solution that drives the core operational system and end-user experience.

The successful candidate will:

• Have led and developed IT/Digital functions in a large, multi-site organisation, preferably during a period of change and transformation.
• Be degree or equivalent qualified in Information Technology, Computer Science, Information Systems, or a related field with evidence of continued professional development.
• Display demonstrable evidence of inspiring, motivating, and developing staff at all levels to support an inclusive culture that achieves high-quality performance and continuous improvement to achieve excellent outcomes.
• Show extensive knowledge of the current technological landscape, including network infrastructure, desktop, business applications, cloud, mobile and digital.

This is a fantastic opportunity for a visionary leader with experience of leading both digital transformation and practical IT service delivery management in large, complex organisational contexts. Working with key stakeholders to shape how CGL uses technology to deliver excellent services for the people we support, this is a critical role for the future of the charity.

The closing date for applications is midnight on Sunday 16th March and first interviews will be held w/c 24th March. Please contact Theo Diejomaoh at MLC Partners for an informal discussion about the role.