Exhibition & Membership Telesales

Exhibition & Membership Telesales - £32k to £35k + Commission (Approx. £10k per annum, but uncapped) - Central West London

A small professional membership company, which also provides various events and a large exhibition, is looking for an Exhibition & Membership Telesales person to join their team. This role will be an integral part of the events & exhibitions team selling exhibition space, events and promoting membership.

This large successful exhibition, and the organisation as a whole, provides customer care and developing long-term relationships with exhibitors and identifying and securing new exhibitors. They have a large membership base, which is growing continuously and need the Telesales to sell to potential exhibitors/relevant Companies. The organisation also offers membership services throughout the year to Member companies, and you will be responsible for promoting this to its members as well. They are a small and friendly team, who support each other, and this post will be mainly contacting warm and hot leads but also looking at other opportunities with companies in the industry, many who are aware of the company.

SALARY ETC:

• £32k to £35k + benefits + uncapped commission
• Permanent, full-time
• Monday to Friday (mainly office hours, but they are willing to do flexi-time if you have commitments such as dropping off children etc.)
• Hybrid working, again they are flexible, but would ideally like the person to spend 1 to 3 days in the office each week or every other week. This is not set in stone, and they are happy to be flexible for the right person.
• Office location: Central West London

REQUIREMENTS:

• You will have experience working in a similar role, promoting exhibitions, memberships, events, or/and similar.
• Ideally, you will have some experience/exposure to the manufacturing industry, although they would be willing to train for the right person.
• You will be outgoing, enthusiastic, hungry to succeed and self-driven.
• You will need to be confident, although not overly, being able to illustrate excellent customer service skills and react to potential customer / customer's communication appropriately.
• Reliable, trustworthy and an excellent communicator (verbal and written) are essential.

DUTIES TO INCLUDE:

• To work with the Head of Operations on the Exhibition & other membership events throughout the year.
• To gain a thorough understanding of all the product areas
• To drive exhibition new business sales within the sector with the full support of all departments.
• Promote Membership services to member companies.
• Use New Business leads to sell Membership & Services to potential members and assist in growing Members.
• Sell exhibition stand space to new exhibitors via a variety of media, including trade press, telesales, email and direct postal marketing.
• To sell sponsorship to exhibitors.
• To gain a thorough understanding of all the product areas exhibited and the requirements of the exhibitors to enable you to sell the exhibition and develop and gain new members.
• To develop and maintain a database of exhibitors and potential exhibitors, including researching and identifying new potential members/exhibitors.
• To maintain contact with confirmed and unconfirmed exhibitors before, during and after the exhibition, to develop the relationship, ensure customer satisfaction and secure future exhibitor loyalty.
• To visit appropriate competitive events to contact existing and potential exhibitors and to assess the competition and develop the organisation offerings.
• To keep up-to-date with developments in the industry and to make recommendations.