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German Speaking Logistics Customer Care Associate

DivalentineCalver Recruitment Ltd
Posted 12 days ago, valid for 14 days
Location

London, Greater London EC1R 0WX

Salary

£22,000 - £28,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A German Speaking Logistics Associate is needed for an international FMCG company based in London, offering a hybrid work model and excellent benefits.
  • The role involves managing daily operations, including customer deliveries, exports, and demand planning, while ensuring effective communication with customers and warehouses.
  • Candidates must be fluent in German and English, have a logistics background, preferably in FMCG, and possess strong organizational and communication skills.
  • The position requires a proactive approach and the ability to adapt in a fast-paced environment.
  • Salary details are not specified, but relevant experience in logistics is essential.

A German Speaking Logistics Associate is required for our client an international FMCG company based in London. This is a hybrid role with excellent benefits. The German Speaking Logistics Associate will join a dynamic team and be responsible for managing the daily business operations including warehouses, deliveries to customers, exports outside Europe and demand planning. The Key Responsibilities will include:

  • Arranging deliveries to customers from warehouses in UK and EU by road, ferry and courier
  • Liaison with customers, warehouses and carriers
  • Input of correct information onto internal system, to create forward allocations and warehouse instructions
  • Invoicing customers promptly, with correct VAT calculated
  • Preparing shipping documents (warehouse instructions, packing lists, commercial invoices, dangerous goods notes, packaging labels etc.)
  • Handling enquiries, complaints and other aspects of customer service as required
  • Monthly stock reconciliations, and handling follow-on enquiries from the finance department
  • Handling non-conformances
  • Handling Block Inventory
  • Occasional on-site inspection of warehouses
  • Processing charges invoices from warehouses, forwarders and other suppliers
  • Project work
  • When necessary, due to holiday, medical leave etc., covering for fellow team member’s absences
  • Any other duties at manager’s discretion

It is essential the successful candidate is fluent in German and English and has a Logistics background, preferably within the FMCG industry. You will be pro-active, organised, and hands-on and have excellent business communication skills. Must also have enthusiasm for a fast paced, dynamic environment where products and programs are evolving as the business grows. Excellent opportunity to work for a very sought after company.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.