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Role Summary:The Residential Porter is responsible for the smooth operation, security, and maintenance of the building, ensuring high standards of service and cleanliness while providing support to residents and contractors.
Hours:
- Monday to Friday: 8:00 AM - 4:30 PM (1-hour staggered lunch).
- Every other Saturday: 9:30 AM - 12:00 PM.
- On-call for emergencies outside normal working hours.
Salary: £22,500
Start date: February 2025
Key Duties:
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Security & Access:
- Provide security for the building and gardens during duty hours.
- Control and supervise access for deliveries, contractors, and residents.
- Hold and manage spare keys for flats with signed waivers.
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Maintenance & Cleaning:
- Ensure services like lifts, CCTV, and fire alarms are operational; coordinate repairs when needed.
- Replace defective light bulbs promptly.
- Maintain cleanliness of common areas, paths, rubbish areas, and external entrances.
- Oversee quarterly jet washing and regular inspections of all communal spaces.
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Resident Support:
- Deliver mail and manage magazine displays in the reception area.
- Welcome new residents and provide building briefings.
- Monitor works in flats, ensuring house rules compliance and common areas are left clean.
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Emergency Response:
- Be available for call-outs and emergencies outside regular hours.
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General Administration:
- Maintain records of daily events, sub-tenants, and contractors.
- Organise seasonal decorations and manage removals, including pre - and post-condition inspections.
Requirements:
- Smart appearance while on duty.
- Ability to handle maintenance tasks when required.
- Strong communication and organisational skills.
This role requires a proactive, responsible individual committed to providing exceptional service to residents and maintaining the building's standards.
