Back to search
Luxury Residential Day Concierge- Full time- PermanentLocation: Central LondonSalary: £30,000 - £32,000Hours: Pitman Rota, 12 hour shiftsThe role is to support the front of house concierge team in the day-to-day operations of the lobby area at an ultra luxury residential building in Central London. You must provide a highly professional, friendly, and efficient service to all residents, ensuring a warm welcome, a memorable experience, and a seamless move-in and out process.Key Responsibilities:- Assist with ensuring a smooth move-in and out process for owners and residents.- Maintain cleanliness and orderliness in the lobby, front entrance, staircase, and lifts at all times.- Help liaise with residents, contractors, managing agents, and other visitors.- Ensure complete resident satisfaction by delivering a memorable and professional experience.- Handle assigned tasks and perform other reasonable duties as required.- Provide accurate and up-to-date information to both residents and colleagues.- Ensure effective shift handovers by giving and receiving detailed handover notes.- Safeguard and manage pass keys in compliance with key policies.- Monitor arrival and departure schedules to anticipate and address visitor needs.- Respond to resident and visitor enquiries, seeking assistance when necessary.- Promptly report any accidents, near misses, or hazards to your manager or supervisor.- Be familiar with the fire policy and emergency procedures, including how to respond to an activation.- Conduct regular building patrols to ensure the safety of residents and the premises.Your Experience:* Previous experience of being a Concierge/Butler/receptionist at a 5* hotel or another luxury residential development* Strong communication skills* Immaculate appearance, presentation and personal brandIf you are passionate about providing first-class service in a luxury environment, apply today to become a vital part of the team!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
