Job Title: Night ConciergeLocation: North LondonJob Type: Full-TimeHours: 4 on 4 off, 12 hour night shiftSalary: £26,000-£28,000 per annum

Do you have customer service written in your DNA? Do you currently work as a Concierge (days or nights) but your efforts for going above and beyond go un-noticed? Look no further, we have a "John Lewis" style employer who believes in looking after their team that deliver exceptional client care. We would love to hear from you, especially if your experience is focused in a residential setting.

What makes this Concierge team different?

A fully innovative, bespoke & totally unique set up
A company who believes in offering the most elite of service to its customers, exceeding all expectations
A team full of enthusiasm, drive, and success
Great company culture with an abundance of support
Lots of career progression pathways

What would you be doing in this role?

Maintaining handover lists for the next Concierge taking over the shift so that duties can be actioned and regularly monitored
Ensure the fire evacuation procedures are always updated
Keeping keys coded & ensuring these are signed in and out at all times
Take in parcels where required and store appropriately or arrange to be delivered to tenants
Oversee CCTV to ensure safety is always a priority and report any unusual behaviour to the police
Ensure building access is always safe and report any issues with entry as urgent
Act as front of house at all times unless on patrol, using appropriate signage when away
Overseeing the health and safety and cleanliness of communal areas (car park, communal grounds, gym, front desk etc…)
Undertaking tours of the apartments and building and dealing with incoming enquiries in regards to rentals
Check for any major faults/health & safety risks, ensuring risk assessments are filled in correctly & reported
Conduct regular fire alarm testing & emergency lighting tests and report any faults
General meet & greet to all customers at FOH
Ensuring any major or minor notices are up noted clearly for residents to see
Offering support to any residents that have adhoc queries
Take feedback/complaints & ensure these are raised with senior management
Ensure all contractors sign in and out
Ensuring health & safety is always a priority and upheld to the highest standard for communal areas
Dealing with occasional inspections
Ensure building is clean and tidy at all times
Ensuring compliance is ALWAYS adhered to in accordance to industry regulations

Let us perk your interest even more…

£26-28k PA, working on 4 on 4 off rotation
Wellness programme

Sounding like this Concierge role could be for you? Then click apply today and take the first step in joining this brilliant team.