Permanent Helpdesk Co-Ordinator role for Global Company - Full-time in office

Permanent Helpdesk Co-Ordinator role for Global Company - Full-time in office

Location: West London

Start date: ASAP

Hours: 8:30 - 5:30

Job type: Full-time in office

Skills: Helpdesk skills required

We are seeking a professional, friendly, and proactive Helpdesk Co-Ordinator. In this role, you will build and develop excellent working relationships with your on-site client as well as the wider team within the organisation. This is a fabulous opportunity to join this high profile company in West London with plush offices and award winning campaigns.

In this role, you will manage helpdesk calls and emails, responding to requests and enquiries according to contractual arrangements. You will order necessary materials and equipment, prepare and submit quotations, and complete client and internal reports. You will also manage purchase orders, including raising purchase orders and accurately goods receipting invoices. Additionally, you will assist the technical team and book attendances at the site, complete any other helpdesk-related tasks to support the client and wider company team.

The ideal candidate will have 2+ years of experience in a similar customer services-based role. Helpdesk and CAFM experience is desirable, and being a good team player is essential.

This really is a wonderful opportunity to join this incredible company.