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Repairs Scheduler / Planner

Repairs Scheduler / Planner

Daniel Owen Ltd

Posted 2 days ago, valid for 12 days

London, Greater London NW1 7AA, England

£30,000 - £36,000 per annum

Full Time

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Sonic Summary

The Repairs Planner/Scheduler role focuses on managing reactive maintenance for a large housing organization specializing in FRA works.
Key responsibilities include scheduling for up to 20 operatives, managing emergency requests, and ensuring high standards of client communication.
Candidates should have experience as a Repairs Planner/Scheduler in the social housing maintenance sector, along with strong organizational and communication skills.
The position requires a proactive approach to problem-solving and the ability to work effectively within a team.
The job offers a competitive salary, although the specific amount is not mentioned, and typically requires prior experience in a similar role.

Repairs Planner/ Scheduler Reactive Maintenance Social Housing

Working with a large Housing Organisation we have an exciting opportunity for a Repairs Planner/ Scheduler to join our the Repairs Team / Specialising in FRA works . This role is pivotal in ensuring the smooth operation of our reactive maintenance appointments for social housing contracts.

Key Responsibilities:

Efficiently schedule and manage daily diaries for up to 20 operatives, ensuring maximum productivity.
Monitor the system for emergency requests, ensuring prompt attention and swift resolution to meet targets.
Handle telephone variations, coordinating with the duty surveyor to maintain continuous site operations.
Deliver exceptional face-to-face service to our clients, maintaining high standards of communication and professionalism.
Collaborate with the team to achieve daily goals, successfully allocating a minimum of 60 new orders each day.

What We’re Looking For:

Ideally you will have experience as a Repairs Planner/ Scheduler working within the social housing maintenance sector
Strong organizational skills with the ability to manage multiple tasks simultaneously.
Excellent communication skills, both verbal and written.
Ability to work effectively within a team to meet shared objectives.
A proactive approach to problem-solving and decision-making.

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