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My client is seeking a candidate with strong Administration & Customer Service experience to join their team on a permanent basis.
Main Purpose of the role:
- Process orders received by phone or email from trade accounts and Account Managers
- Assist trade customers and resolve general queries such as product information, stock availability, delivery status, returns etc
- Recommend and upsell/promote selected lines depending on company strategy
- Provide support for Account Managers
- Provide support for Marketing projects
- Administration
- Miscellaneous office duties
Skills:
- Friendly, outgoing and professional telephone manner
- Self-Starter and is able to work independently with minimal supervision
- Ability to resolve customer queries/complaints courteously and expediently
- Good retention of product knowledge and management of a wide portfolio
- Good organisational skills
- To work collaboratively as part of a wider team
- Computer literate with orders processed on PCs through accounting software package (training provided)
- Ability to thrive under pressure
We regret that we are unable to respond to all applications. If you have not heard from us within 7 days please consider that on this occasion your CV has not been selected for our client.
Prize Placements is acting as an employment business for temporary positions and an employment agency for permanent positions.
