Training Programme Administrator

Training Programme AdministratorCentral London (minimum two days per week), with hybrid and flexible working options according to business needsAbout UsAt Tavistock Relationships, we believe that strong relationships improve our lives, our families, and our mental health. Since 1948, we have been transforming lives as a leading training and research centre in therapeutic and psycho-educational approaches to supporting couples.By training couple therapists and providing clinical services to couples and parents online and at our London site, we provide a range of affordable services to help people with relationship difficulties, sexual problems, and parenting challenges.We are now looking for a Training Programme Administrator to join us on a full-time, permanent basis, working 37.5 hours per week.The Benefits- Salary of £28,000 per annum- 25 days’ holiday plus 3 company closure days (28 days) and Bank Holidays (increasing to 30 days + Bank Holidays with long service)- Pension scheme- Interest-free season ticket loans- Cycle-to-work scheme (up to £1,000 deducted from pre-tax salary)- Contribution towards eye tests and corrective appliances- Access to our Employee Assistance Program- Learning and Development opportunitiesThis is a fantastic opportunity for an experienced administrator with a passion for education and training to join a dynamic and supportive team.You’ll play a key role in the smooth running of our training programmes, ensuring a positive experience for all participants and contributing to the excellence of our services.So, if you’re ready to make a real difference, we’d love to hear from you!The RoleAs a Training Programme Administrator, you will play a key role in the administration of our Couple Therapy for Depression (CTFD) and foundation/introductory programmes, ensuring they run smoothly and efficiently.Acting as the first point of contact for training participants, you will provide exceptional customer service while maintaining accurate records and supporting the recruitment, selection, and onboarding processes.You will co-ordinate training sessions, manage attendance registers, and ensure that training materials are available and up to date.Additionally, you will:- Co-ordinate the setup of training rooms including chair and table layouts- Handle enquiries and liaise with programme leaders and teaching staff- Collect evaluation data and provide reports on programme performance- Assist with course promotion and marketing across networks- Support the preparation of promotional content and programme materials- Oversee the use of AV equipment and the Learning Hub (Moodle)- Ensure financial claims are submitted and training fees are collectedAbout YouTo be considered as a Training Programme Administrator, you will need:- Experience in administration, ideally in a clinical or educational setting- Excellent attention to detail and organisational skills- Proficiency in Microsoft Office applications and Zoom- Strong interpersonal skills and the ability to work with a wide range of people- Excellent verbal and written communication skills- To be self-motivated with the ability to work under pressure and be highly responsive- A proactive approach and able to work well both under own direction and as a member of a teamThe closing date for this role is 27th October 2024.Other organisations may call this role Programme Administrator, Training Coordinator, or Educational Administrator.Webrecruit and Tavistock Relationships are equal opportunities employers, value diversity, and are strongly committed to providing equal employment opportunities for all employees and applicants. We believe that the more inclusive our environments are, the better our work will be.So, if you want to grow and thrive as a Training Programme Administrator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.