- Monitoring and maintaining internal reminders and deadlines
- Monitoring and managing the firm’s email inboxes
- Regular liaison with clients, fee earners and other members of the firm
- Dealing with queries from clients - both simple and complex
- Helping document key processes and keep documented processes current
- Preparing documents and forms for submission to patent and trade mark offices
- Someone who wants to learn, share knowledge and work as part of a team
- Strong literacy skills and a good eye for detail
- Able to work under pressure and to meet tight deadlines
- Excellent communication skills to liaise confidently with various stakeholders
- A flexible attitude and willing to stay late if needed
- 20 days annual holiday increasing annually to 25 days
- Flex scheme allowing for an additional 8 days’ leave per year
- Flexible working with 2 days from home, will kick in after 8 weeks in post
- Group Income Protection (after three months’ probation)
- Life assurance scheme (4 x annual salary)
- Private Medical Insurance
- Pension scheme
- Travel and personal accident insurance for business and pleasure
- Performance related bonus scheme
- Staff Introduction Bonus
- Long Term Service Award Scheme
- Cycle to work scheme
- Annual season ticket loan
- Enhanced maternity/paternity package
- Annual social events
- Breakfast, drinks & fruit provided