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Purpose of the Role
Responsible for managing all aspects of human resources to support the Bank’s management and staff, ensuring operational efficiency and effectiveness whilst adhering to all regulatory, legal and compliance requirements. Additionally, responsible for overseeing the Bank’s facilities, ensuring the efficient and safe operation, compliance with health and safety standards and fostering a productive and efficient working environment.Key Responsibilities
Human Resources responsibilities
• Manage the day-to-day HR operations of the Bank, ensuring smooth and efficient execution of HR processes.• Manage the recruitment process for new employees, co-ordinating with Senior Management, Department Heads and recruitment agencies as necessary.• Conduct first/second interviews as necessary with candidates in conjunction with Department Managers. • Oversee the onboarding of all new employees, contractors and temporary staff, ensuring compliance with terms and conditions, pre-employment checks and inductions. • Manage probation reviews; liaising with department heads, advising and reviewing to ensure correct completion and understanding.• Manage annual performance management process ensuring all staff are appraised, forms fully completed and returned, targets, objectives and training needs are identified. • Ensure all roles have up to date and relevant Job Descriptions. • Maintain and keep up to date all Organisation Charts.• Oversight for all personnel files to ensure they are up to date and maintained in accordance with procedures and GDPR.• Ensure training and competence records are maintained and updated for all staff in accordance with the Bank policy and rules contained within the Training and Competence section of the FCA Handbook, including liaison with Compliance department regarding staff completion of mandatory on-line training and Training of Regulated/Certified staff and Board members.• Arrange for regular market salary reviews providing key information and statistics for annual bonus/salary review cycle.• Manage monthly payroll processes ensuring timely and accurate submissions.• Manage HMRC processes including preparation and submission of periodic returns (P11d’s), PSA Settlement Agreements and Dispensations etc. • Liaison with Banks advisors as required for any specific tax, legal or payroll matters. • Manage immigration, visas and work permits ensuring full compliance with regulations of Home Office/HMRC.• Liaison with the Banks’ Benefits consultants on matters related to Pensions and Employee Benefit schemes, including annual renewal cycle.• Manage preparation and submission of quarterly HR report for Management Committee.• Prepare forward looking HR strategy in conjunction with CEO and Board strategy for the Bank.• Ensure all procedures, policies and handbooks are maintained and up to date.• Keep management updated and informed on key HR issues affecting the Bank and its staff, particularly relating to UK Employment Law.
Facilities Responsibilities
• Oversee the day-to-day operations of facilities within the Bank, ensuring that all building systems at both the freehold properties are functioning efficiently and effectively. • Manage route and emergency maintenance schedules, ensuring repairs and maintenance are carried out promptly and efficiently, minimising disruption to operations.• Ensure compliance with health and safety regulations, including conducting regular safety audits, risk assessments, emergency procedures and evacuations.• Liaison and Management of contracted on-site security staff.• Maintain and review all contracts for the general office and premises including equipment in accordance with the Bank Procurement Policy.• To ensure all relevant Bank Policies and Procedures are maintained and distributed as necessary.• Ensure that fire drills are organised and that emergency procedures are clearly defined.• Ensure that branch assets are protected against all risks, including fire, theft, burglary etc.• Ensure appropriate security of premises is maintained at all times • Manage control of issue of all entry keys/fobs/cards, ensuring that proper records are maintained.• Other administrative tasks as required by Senior Management.• Maintain accurate records of all facility related activities, including maintenance schedules, safety audits, inspections, reports on facility performance and issues for senior management.• Serve as the main point of contact for facility-related issues, addressing concerns raised by employees or tenants and resolving issues in a timely and effective manner• Provide ad-hoc out of hours availability for urgent facility related issues, ensuring continuous support when necessary.
Skills, Attributes & Credentials
• Education /qualifications: CIPD / HR Degree • Experience: Minimum of 5 years’ experience in a similar position, within FS sector• Excellent knowledge of up-to-date HR policies/procedures & employment law• Excellent communication skills, written, verbal and oral are essential• Ability to recognize solutions and make clear and positive decisions• Ability to interact with all levels of staff to Board level• Excellent interpersonal skills and the ability to establish and maintain quality relationships with the Bank’s suppliers and contractors. • Ability to be able to deal confidently with the highest levels of customer contact and industry peers. • Good overall Microsoft Word/PowerPoint and Excel skills• Ability to influence others at all levels• Accuracy and attention to detail• Ability to supervise, delegate, assign and monitor tasks effectively• Proven management experience
