HR Advisor

Job Title: HR Advisor

Location: Head Office - Wembley

Reports to: Operations Director

Key Relationships: Business Director, Operations Director, Financial Controller, Business Support Manager, Operational staff, External clients and collaborations.

Role Overview: We are seeking an experienced HR Advisor to oversee all HR activities within our organization. This role involves recruitment, onboarding, offboarding, document management, grievance coordination, monthly reporting, payroll facilitation, and managing staff issues or disciplinaries. The HR Advisor will work closely with the Senior Management Team to address business needs and requirements.

Primary Responsibilities:

• Serve as the first point of contact for colleague queries.
• Conduct disciplinaries, grievances, and absence reviews.
• Manage recruitment for available positions.
• Advertise roles, communicate with candidates/agencies, organize interviews, and provide feedback.
• Oversee the onboarding process, redundancies, and resignations.
• Maintain accurate records in the HR system (Breathe) and generate reports.
• Process offer letters, contracts, and references confidentially.
• Assist accounts with payroll breakdowns monthly.
• Ensure staff qualifications and training are up to date.
• Coordinate training programs and maintain the training tracker.
• Advise on company benefits packages.
• Improve existing policies and procedures.
• Support ongoing HR projects as needed.

Personal Specification:

Knowledge & Experience:

• Minimum of two years’ experience in an HR role or similar.
• CIPD qualification is highly desirable.
• Extensive knowledge of human resources and employment law.
• Leadership and business management skills.

Qualities & Attitude:

• Excellent communication skills.
• Strong knowledge of the hiring process.
• Sound judgment and problem-solving skills.
• Initiative and patience.
• Ability to remain calm in stressful situations.
• Ability to motivate and manage staff.
• Professionalism and a positive attitude.

Qualifications & Training:

• Qualifications in Human Resources disciplines.
• Advanced computer skills in MS software and industry Financial Management Systems.

Competencies:

Safety First:

• Respond to safety hazards and conduct risk assessments.
• Monitor safety KPIs and manage risks effectively.
• Ensure compliance training is completed for staff.

Customer Excellence:

• Adapt practices to meet diverse client needs.
• Champion excellent customer service.
• Monitor team performance to ensure positive impact on residents.
• Strive for high levels of customer satisfaction.

Collaboration:

• Encourage teamwork within and outside the organization.
• Involve staff in decisions and value their input.
• Promote an inclusive and diverse culture.

Responsibility:

• Communicate clear objectives to staff.
• Offer coaching, training, and support.
• Address issues early to avoid escalation.
• Encourage value for money and efficiencies.

Learning & Innovation:

• Encourage flexibility and respond to change.
• Help staff develop and grow.
• Provide constructive feedback and guidance.

Effective Communication:

• Communicate promptly and clearly.
• Use simple and engaging language.
• Encourage open and respectful conversations.

This job description is subject to periodic review and may be amended to meet the changing needs of the business. Additional duties may be required as commensurate with the role.

Experienced HR Advisors are encouraged to apply today!