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On-Boarding Specialist - CRM

On-Boarding Specialist - CRM

Executive Facilities

Posted a day ago, valid for 5 days

London, Greater London EC1R 0WX

£35,000 - £42,000 per annum

Full Time

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Sonic Summary

Our client, a multinational FinTech software company, is seeking an On-Boarding Specialist for an 8-month contract based in central London with a hybrid work model.
Candidates should have at least 2 years of experience in a customer-facing role such as B2B Marketing Sales, Customer Success, or Account Management.
The role involves running onboarding and implementation activities to assist customers in adopting specialist CRM software and requires a solid understanding of Marketing Technology (MarTech).
Exceptional interpersonal skills are essential, and experience with HTML/CSS and knowledge of European languages are considered advantageous.
The position offers a long contract, a supportive team environment, and benefits such as free breakfast, with a competitive salary package.

Our client a multinational FinTech software company has a superb opportunity for a talented On-Boarding’ Specialist for an 8 month contract. Based in central London this is a hybrid role.

Skills: • 2+ years experience in a customer or client facing role i.e. B2B Marketing Sales, Customer Success, Account Management.• Experience running onboarding and implementation activities to help customers adopt and utilize products or services. • Solid understanding of Marketing Technology (MarTech). • Exceptional interpersonal skills. • Nice to haves: HTML/CSS experience, European languages.

Duties:

• Run onboarding and implementation activities to help customers adopt and utilize specialist CRM software.• Monitor onboarding effectiveness across new customers.• Adapt processes to provide a tailored onboarding experience and meet customer needs. • Work closely with customers and their tech teams to fully integrate software products into their marketing tech stack.

Benefits

• Long contract• Supportive team• Free breakfast

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