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1st Line Technical Support

Michael Page Technology
Posted 10 hours ago, valid for 13 days
Location

London, Greater London EC1R 0WX

Salary

£44,000 - £55,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • We are seeking an IT Support Engineer to join our team onsite in London, focusing on the transition to a cloud-based infrastructure.
  • The role involves providing technical support, assisting with infrastructure projects, and monitoring server performance to ensure business continuity.
  • Candidates should possess a strong foundation in IT support, with experience in Windows operating systems, Active Directory, and M365 tenants.
  • The position offers a salary of £35,000 to £45,000 per year and requires at least 2-3 years of relevant experience in a small IT team environment.
  • Additional benefits include hybrid working arrangements, generous annual leave, a health cash plan, and personalized training for career development.

We are looking for an IT Support Engineer to join a brilliant team onsite in London.

This is an opportunity to sharpen your helpdesk skills, you'll have hands-on involvement in our transition to a fully cloud-based infrastructure. You'll work closely with the IT Manager to strengthen our cyber security posture and, where appropriate, contribute to shaping our organisational IT policies.

Client Details

A world class medical not for profit organisation

Description

  • Provide Technical support to staff members
  • Assist with Infrastructure Projects
  • Computer Setup, maintenance and updates
  • Monitor anti-virus and intrusion activities across all servers and devices
  • Closely monitor server performances across all services and servers and ensure business continuity
  • Maintain IT related inventory of computers, mobile phones, software licenses, network equipment, printer, meeting room equipment etc
  • Support Office 365/ bespoke applications, 365 administration of Users and Groups
  • Assist with documentation of IT Policies

Profile

  • a strong foundation in IT support and specific technical skills
  • experience working with Windows operating systems and standard desktop applications
  • experience administering Active Directory and M365 tenants
  • familiarity with SharePoint, Microsoft Azure, and Windows Server (2003-2019)
  • strong networking skills (DNS, routing, switching)
  • practical experience in a small IT team environment

Job Offer

  • Hybrid working arrangements
  • Flexible working and will consider compressed hours
  • Generous annual leave entitlement - 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years' service
  • Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
  • Season ticket and cycle loan
  • Pension scheme
  • Family-friendly policies - maternity, paternity, adoption and shared parental leave at enhanced rates
  • Personalised training to suit your career aspirations and professional development

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.