2nd Line support

Proactive Appointments

Posted 7 days ago, valid for 10 days

London, Greater London EC2V 7WS, England

£30,000 - £36,000 per annum

Full Time

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Sonic Summary

Our client is seeking a 2nd Line Support Analyst for a 4-month contract, with a possibility of extension, based in the City of London.
The role is hybrid, requiring 2-3 days per week on-site and is classified as INSIDE of IR35.
Candidates should have 2-3 years of experience as a 2nd Line Support Analyst/Engineer and possess an ITIL Foundation/Certification.
Key skills include experience with Service Desk Plus, Windows 10/11 builds, Intune, PowerShell Automation, and end-user deskside support.
Salary details are not provided, but candidates should be aware that only suitable applicants will be contacted for interviews.

2nd Line Support Analyst – Inside IR35 – Hybrid

Our client is urgently looking for a 2nd Line Support Analyst to join their team on a contract basis, initially for 4 months with a view to extend.

Please note, this role is INSIDE of IR35 and is a hybrid position, with 2-3 days per week on-site in the City of London.

2nd Line Support Analyst – Key Skills:

2-3 years’ experience as a 2nd line Support Analyst/Engineer
ITIL Foundation/Certification
Service Management Triage – Service Desk Plus (Zoho ManageEngine)
Windows 10/11 laptop builds
Automation of Windows 11 builds
Intune and PowerShell Automation
Automation experience – particularly round laptop setup
End user deskside support
Citrix – nice to have

2nd Line Support Analyst – Inside IR35 – Hybrid

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation

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