SonicJobs Logo
Login
Left arrow iconBack to search
  1. Home
  2. London
  3. Ict help desk manager
  4. 3rd Line Support Engineer

3rd Line Support Engineer

Absolute Recruit
Posted 3 days ago, valid for 6 hours
Location

London, Greater London EC1R 0WX

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The position is for a 3rd Line Support Engineer at a London-based Managed Service Provider (MSP) offering a salary of up to £45,000 depending on experience.
  • The role involves leading IT projects and collaborating directly with business founders on strategic technology initiatives.
  • Candidates should have proven experience in a similar role, ideally with a background in multi-platform support including Mac, Windows, and cloud environments.
  • Key technical skills required include advanced networking, cloud platforms like Azure and Microsoft 365, and security compliance frameworks.
  • This opportunity offers comprehensive benefits, a casual work environment, and the chance to shape technology strategy from the ground up.
  • Up to £40,000 | London-based MSP | 3rd Line Support Engineer
  • Lead IT projects directly with business founders
  • Windows & MAC OSx Support
3rd Line Support EngineerLocation: Central LondonSalary: Up to £45,000 DOE + BenefitsAre you an experienced 3rd Line Support Engineer looking to elevate your career in a dynamic IT support environment? Keen to get involved in the delivery of IT Infrastructure & Cloud projects? Join an innovative Managed Service Provider where you'll work directly with founders and drive critical technology initiatives.Why Join?• Cutting-edge technology challenges in multi-platform environments• Direct collaboration with business founders on strategic projects• Comprehensive benefits package including private medical insurance• Opportunity to work across diverse client ecosystems• Chance to shape technology strategy from the ground up• Collaborative team focused on professional development• Casual work environment with strong team cultureThe Role: As a 3rd Line Support Engineer, you will be the technical backbone of our organization, serving as a critical escalation point for complex IT challenges. You'll design, implement, and manage sophisticated IT systems across Mac, Windows, and cloud environments, working closely with the founders to plan and execute transformative technology projects.Project Involvement:• Lead strategic technology initiatives• Collaborate directly with founders on project planning for various end-clients• Drive project planning and implementation across multiple client environments• Be a key decision-maker in technology strategy developmentTechnical Skills You'll Need:• Advanced networking expertise (routing, DNS, network security)• Cloud platforms – Azure, Google Workspace, Microsoft 365• Multi-platform support (Mac, Windows, Linux)• Identity management and zero-trust architectures• Security compliance frameworks (SOC 2, ISO, Cyber Essentials)• Mobile device management (JAMF, Intune, Endpoint Central)• Troubleshooting complex IT infrastructure challengesWho You Are:• A 3rd Line Support Engineer with proven MSP experience• A technology enthusiast with advanced problem-solving skills• Passionate about implementing cutting-edge security solutions• Capable of translating complex technical concepts for non-technical stakeholders• Proactive in maintaining and enhancing IT infrastructures• Eager to work closely with founders and shape business technology projects.If you are ready to take your career to the next level as a 3rd Line Support Engineer and make a significant impact by working directly with business founders, apply now – this is your opportunity to transform technology strategy!

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Logo
SonicJobs
Your next career move. Sorted.
Search jobsbackground image

Contact us

© 2017 - 2025 SonicJobs App Ltd. All rights reserved

Terms & Conditions | Privacy Policy | Browse Jobs