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Application Support Analyst - Microsoft Dynamics 365

Application Support Analyst - Microsoft Dynamics 365

KINETECH RECRUITMENT LTD

Posted 12 hours ago, valid for a month

London, Greater London EC2V 7WS, England

Full Time

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Sonic Summary

The position is for an Application Support Analyst specializing in Microsoft Dynamics 365, primarily remote with occasional travel required.
Candidates should have experience in providing 1st and 2nd line support for Dynamics 365 users, particularly in Field Service, Customer Service, and Sales modules.
The role involves troubleshooting issues, improving system usage, and collaborating with IT teams and external partners.
Applicants should possess strong problem-solving skills, effective communication abilities, and a customer-oriented approach.
The expected salary for this role is competitive, and candidates should have prior experience in a similar position.

Application Support Analyst - Microsoft Dynamics 365Remote with occasional travelHigh-Growth business is looking for a skilled and experienced Application Support Analyst to support Microsoft Dynamics 365. Working across Field Service, Customer Service and Sales, this will be a busy and varied role.

About the role:

Provide 1st and 2nd line support for Dynamics 365 users
Troubleshoot and resolve issues across Field Service, Customer Service, and Sales modules
Work with end-users to improve system usage and adoption
Liaise with the IT team and external partners to escalate complex issues

About You:

Experienced in Dynamics 365 support, ideally with Field Service, Customer Service, or Sales modules
Able to troubleshoot, problem-solve, and communicate technical issues clearly
A team player with strong customer service skills
Keen to grow your expertise in a fast-moving environment

Please apply today for immediate CV review.

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