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Ict help desk manager
Application Support Engineer

Application Support Engineer

Henderson Scott

Posted 7 hours ago, valid for 7 hours

London, Greater London EC1R 0WX

£44,000 - £55,000 per annum

Full Time

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Sonic Summary

The job position is for an Application Support Engineer based in London, offering a hybrid work model of four days remote and one day in the office.
The salary range for this role is between £45,000 and £65,000 per year.
Candidates are expected to have proven experience in incident management, troubleshooting application issues, and managing application releases.
Key skills required include proficiency in Microsoft SQL Server, .NET, Azure Administration, and scripting in various programming languages.
The role involves building relationships with development and infrastructure teams and maintaining the application support knowledge base.

Application Support Engineer - London (Hybrid role 4 days from home) - £45-65K

An exciting opportunity working within a high performing Application Support team. A hybrid role with the option to work remote 4 days with 1 day in the London office.

Key Responsibilities

- Provide incident management to various applications.

- Troubleshoot & diagnose application issues.

- Review & acknowledge alert notifications, escalating where necessary.

- Manage the out of hours deployment of application releases into production environments.

- Become SME for at least one of the core applications used.

- Maintain the application support knowledge base.

- Build constructive relationships with the development, infrastructure and offshore teams.

Key Skills Required

- Microsoft SQL Server and .NET.

- Azure Administration.

- Writing, debugging & scripting in MS Powershell, SQL, Linux/Unix Shell, Bash or other coding language.

- Proven experience installing, configuring, and diagnosing software issues.

Application Support Engineer - London (Hybrid role 4 days from home) - £45-65K

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